
HEAD, E-BUSINESS – PERSONAL TRUST MICROFINANCE BANK LIMITED
Full time Personal Trust Microfinance Bank Limited posted 2 weeks ago in Banking & Insurance Shortlist Email JobJob Detail
-
Experience 5 Years
-
Qualifications First Degree Bachelor
Job Description
Job Summary
The Head of e-business is responsible for the development, implementation and management of electronic banking solutions.
- Develop and implement strategies to grow e-business
- Develop operating manuals/procedures for e-product operations
- Drive product utilization and performance across all channels
- Provide user support including timely reconciliation and resolution of disputes
- Manage e-business channels and achieve optimal customer satisfaction
- Develop new products and solutions in line with corporate objectives
- Responsible for payments and collections
- Implements and monitor service level agreements
- Manage and oversee project implementation within budget and set time frames
- Manage relationships with third party service providers
- Keep abreast of latest technology and development
- Lead the e-business advocacy across the Bank
- Ensure the alignment of IT strategies with the long- and short-term business goals.
Job requirement
- Minimum of 5 years’ experience in IT/e-business
- Experienced in product development and project management
Qualification/skills
-
- HND/B.Sc. in IT or Computer Science
- IT professional certification
- Strong strategy development and implementation skills
- Strong leadership and people management skills
- Excellent interpersonal and communication skills
- Negotiation and persuasive skills