CLIENT SERVICE EXECUTIVE – OPTRIBE DIGITECH LIMITED

Full time optribe digitech limited in Information Technology
  • Agege, Lagos, Nigeria, C W1 SHOP 11, GF Rauf Aregbsola complex, Mosalashi-Ipaja road, Pako bus stop, Ipaja, Lagos, Nigeria View on Map
  • Post Date : October 6, 2020
  • Apply Before : November 30, 2020
  • Applications 0
  • View(s) 5
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Job Detail

  • Offered Salary 1000
  • Career Level Fresher
  • Experience 2 Years
  • Qualifications First Degree Bachelor

Job Description

      Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • You must know how to drive.

Required skills

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